Watch my video tour and review of the Sofitel Macau at Ponte 16
The hotel is located in the old historic part of Macau, and is an ideal base for doing the self-guided walks that the Tourist Office recommend visitors use to see the old and significant parts of the city. It is a short distance from the casinos near to the ferry terminal (although easy to walk to) and on a different island to the newer “Las Vegas” style mega developments. I found it perfect for seeing and getting a feel for the roots of Macau, with the ability to catch a taxi across to the modern side to explore and see shows at night.
The building was a bit shabby from the outside, as some reviewers on others sites have commented, but inside it is stylish, in great condition and very comfortable.
I stayed up on the Club Floor, which we really enjoyed as the having the dedicated lounge for breakfast, afternoon tea and evening canapés was great. The staff were efficient and welcoming. I had been allocated a room with an inter-connecting door to the next room, which is something I had forgotten to ask to avoid in my booking. The hotel was full that night and they could not move me. The next day they contacted me to say they now had one available, and offered to help me to move. I was impressed they had made a note and addressed it without me having to do any follow up. It was also great as I got to see the two different views from the hotel. One was across the river towards China and the other of the old city. It was wonderful to see both. The view of the city was especially interesting and I recommend that.
The room was plush and felt luxurious. The bed and pillows were wonderful. There was a decent sized desk and free Wi-Fi (which was a good speed). An innovative touch was the complimentary smartphone that had maps and guides pre-loaded and enbabled you to make free calls (including some international to certain countries – although the UK was excluded). The phone could be taken out while exploring, and we used it to find our way around, get restaurant tips and so on. A great addition for visitors.
The spa looked posh, and used L’Occitane products but we were too busy to get to try it, though we did use the large pool and fitness centre.
There is a casino below the hotel, and so there was a chance to gamble on the property.
I found the hotel was comfortable, felt luxurious and enjoyed our time here.
Extra tip: Try the amazing Cantonese restaurant up on the top of the hotel too (fabulous dim sum!)