BA AND BAA STILL HANDLING HEATHROW T5 ISSUES BADLY: My experience when the baggage system breaks

No-one can forget the fiasco that was the opening of British Airways Terminal 5 at London Heathrow. The baggage system went into meltdown and hundreds of flights were cancelled.At the time BA came under pressure for their poor and sloppy ability to inform and keep passenger briefed.Today I experienced how poor they are at this.I…