The Grand Hyatt Sao Paulo is the sort of hotel I like a lot for travel, and with one exception (the location), is pretty much a brilliant place to stay.
The hotel is in the business area where there are many new buildings and offices. It is fine if you are there for work, but with Sao Paulo traffic being famously terrible, the distance from more tourist areas – and even the hip and trendy shopping and restaurant areas – is not ideal. So I would not recommend this as a place to stay if a tourist. Not that I think many do, as clearly the guests were people (like me) on business.
The hotel is modern, well designed, has great restaurants (including Japanese), busy bar, good pool and good fitness facilities.
The bedroom was large, with very comfortable bed, huge bathroom with large shower and separate bath (unusual these days). The work area was great, and there was a huge flat screen TV with many stations in many languages. The internet connection was fast and efficient.
The buffet breakfast is especially good and very varied. Clearly it was also a popular place for people to meet for breakfast meetings.
Service and friendliness right across the hotel is fantastic. People were so welcoming and helpful. I was very impressed with everyone I met and interacted with.
I had a great view across the city and bridge from my room on the 17th floor which added to the experience.
I am not usually a massive fan of Hyatt hotels as I find the design usually very bland and functional, lacking style. And the service and features very average. This hotel was nothing like that. I really liked it, and if you have meetings or working in that area is perfect.
It is close to the domestic airport, but quite a long journey from the international one.