…the experience that I had flying Continental from Los Angeles to New York Newark. This leg of my trip was part of a round trip on Virgin Atlantic from London Heathrow – Los Angeles – New York – London Heathrow. As Continental is a partner alliance airline with Virgin they did the internal US leg. As it was a business fare, I was travelling First on Continental. The Continental flight was so close to being good, but just not quite there considerin…
…y handled (along with a full plane load of other passengers) flying out of Newark New Jersey. I have a number of blog postings on the event (click here) and passengers were so outraged that they started a blog called “Virgin Nightmare”. It showed up that, unlike an airline like BA with all their history, resources and discipline, that Virgin was fine when things went to schedule and everyone knew their role in the “show” – but when there was a pro…
…y two days after flight VS18 diverted to JFK, following its departure from Newark on 15 February. The precautionary decision to divert was taken after the crew discovered a technical problem. It was clear from the outset that the necessary repairs would take some time and two engineers were flown in from London to startwork.Ordinarily we would have re-booked everyone onto other flights with us, or with other airlines, but there were only a handful…
